Frequently Asked Questions
Everything you need to know about MonitorZ manufacturing ERP and Zoho integration
Zoho Integration
How does MonitorZ integrate with Zoho?
MonitorZ seamlessly integrates with Zoho Books, Zoho CRM, and Zoho Inventory through native APIs. Sales orders from Zoho Books automatically flow into MonitorZ for production planning, customer data syncs from CRM, and inventory updates happen in real-time across both systems.
Can I use MonitorZ without Zoho?
Yes, MonitorZ works as a standalone manufacturing ERP. However, its integration with Zoho provides significant advantages for businesses already using Zoho for CRM, accounting, or inventory management.
Does MonitorZ replace Zoho Books or Zoho CRM?
No, MonitorZ complements your existing Zoho setup by adding manufacturing-specific features that Zoho lacks. You continue using Zoho Books for accounting and Zoho CRM for customer management, while MonitorZ handles production planning, shop floor control, and manufacturing operations.
Features
What is MRP and how does MonitorZ handle it?
Material Requirements Planning (MRP) helps you determine what materials you need, how much you need, and when you need them. MonitorZ automatically calculates material requirements based on your sales orders and BOMs, highlights shortages, and generates purchase orders with a few clicks.
How does automatic scheduling work?
MonitorZ uses AI-driven scheduling to automatically prioritize work orders based on due dates, available materials, machine capacity, and labor resources. The system dynamically adjusts schedules in real-time as conditions change on the shop floor, protecting customer delivery dates.
What is shop floor control?
Shop floor control provides real-time visibility into production activities. Using QR codes and mobile devices, workers can track progress, report completion, log time, and update inventory — all automatically synced to the system without manual data entry.
Does MonitorZ support multi-level BOMs?
Yes, MonitorZ fully supports multi-level Bills of Materials with complex assemblies and sub-assemblies. You can track costs at every level and automatically explode BOMs for material requirement planning.
Does MonitorZ work with Zoho Books?
Yes. MonitorZ integrates natively with Zoho Books for bidirectional sync. Sales orders flow from Zoho Books into MonitorZ for production planning, and completed work orders update costs and inventory back into Zoho Books automatically.
What industries does MonitorZ support?
MonitorZ serves 12 manufacturing verticals: aerospace (AS9100), automotive (IATF 16949), CNC machine shops, chemical processing, diesel engine remanufacturing, discrete manufacturing, electronics, food & beverage (FDA), marine & boat building, medical devices (21 CFR Part 11), metal fabrication, and plastic injection molding.
Does MonitorZ include quality management?
Yes. MonitorZ includes a quality management system (QMS) with inspection checklists, non-conformance tracking, CAPA management, and certificate of compliance generation. Industry-specific compliance templates are available for aerospace, medical, automotive, and food manufacturing.
Implementation
How long does implementation take?
Most small to medium manufacturers are up and running within 2-4 weeks. The timeline depends on the complexity of your operations and the extent of Zoho integration required. Our team guides you through setup, data migration, and training.
Do I need IT staff to manage MonitorZ?
No, MonitorZ is designed to be managed by your operations team without specialized IT expertise. The low-code/no-code platform allows you to customize workflows, reports, and dashboards without programming knowledge.
Can I customize MonitorZ for my specific needs?
Yes, MonitorZ is highly customizable. You can modify workflows, create custom fields, design dashboards, and adjust processes to match your unique manufacturing requirements — all without coding.
Can I migrate data from my current ERP?
Yes. MonitorZ supports data migration from spreadsheets, legacy ERPs, and other manufacturing systems. Our implementation team handles the migration of BOMs, inventory, customer data, and work order history during the 2-4 week setup process.
Pricing
How much does MonitorZ cost?
MonitorZ offers transparent, all-inclusive pricing designed for small and medium manufacturers. Plans start at $199/month for small job shops. Pricing depends on the number of users and modules you need.
Are there hidden fees or extra charges?
No, our pricing is transparent with no hidden fees. All core manufacturing features, Zoho integration, updates, and support are included in your subscription.
Is there a free trial available?
We offer personalized demos to show how MonitorZ works with your specific manufacturing processes. Contact us to schedule a demo and discuss trial options for your business.
What does the Productivity plan include?
The Productivity plan at $499/month includes 7 users, full MRP with automated purchase order generation, shop floor control with QR scanning, quality management, production scheduling, and comprehensive Zoho integration with Books, CRM, and Inventory.
How does MonitorZ compare to SAP or NetSuite pricing?
MonitorZ is 80-90% less expensive than SAP or NetSuite. Where SAP implementations typically cost $500K-$2M and take 12-18 months, MonitorZ starts at $199/month and goes live in 2-4 weeks. No consulting fees, no module add-on costs.
Support
What kind of support do you provide?
We provide comprehensive support including email support, video tutorials, documentation, and scheduled training sessions. Enterprise plans include dedicated account management and priority support.
Do you provide training for my team?
Yes, we provide comprehensive training during implementation and ongoing training resources including video tutorials, documentation, and live training sessions for new team members.
Is MonitorZ endorsed by Zoho?
Yes. MonitorZ has been endorsed by Zoho CEO Sridhar Vembu. MonitorZ is built on Zoho Creator and is part of the Zoho ecosystem, providing the manufacturing functionality that Zoho's native applications lack.
Technical
Is MonitorZ cloud-based or on-premise?
MonitorZ is cloud-based, which means automatic updates, no server maintenance, accessible from anywhere, and built-in data backup and security. This eliminates IT infrastructure costs and ensures you always have the latest features.
How secure is my data?
MonitorZ is built on the Zoho Creator platform with enterprise-grade security including encrypted data transmission, secure data storage, regular backups, role-based access controls, and compliance with industry security standards.
Can I access MonitorZ on mobile devices?
Yes, MonitorZ is fully mobile-responsive and works on smartphones and tablets. Shop floor workers can use mobile devices to scan QR codes, update work orders, and track production in real-time.
What is the Object Velocity 2X approach?
Object Velocity 2X is MonitorZ's proprietary methodology for doubling production throughput. It re-models operational data to track every object (material, WIP, finished goods) through its complete lifecycle, identifying bottlenecks and waste in real-time to optimize flow velocity.